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Premio: Technical Support (Evening)

100% Remote
Full Time


Premio is searching for a Technical Support Specialist to join our team!

You’ll be expected to do the following:

  • Answering daily users’ questions via live chat on apps and plugins
  • Providing timely and accurate customer service.
  • Talking customers through a series of actions to solve problems.
  • Following up with clients to ensure problems are resolved.
  • Assisting customers to get better results.
  • Updating tutorials and guides.
  • Collecting and presenting accurate user feedback to the development team.
  • Influence development priorities and future roadmap.


  • Prior experience as a technical customer support or a similar role.
  • Good knowledge of HTML and CSS
  • Good knowledge of WordPress, Wix and / or Shopify
  • Excellent communication skills.
  • Basic knowledge of Google analytics.
  • Fluent in written and spoken English
  • Good time management skills.
  • Attention to detail and good problem solving skills.


πŸš€ Join a fast-paced, Bootstrapped, and profitable product-based company!

πŸš€ Work directly with the founders and take ownership of your responsibilities!

πŸš€ Remote work, friendly environment, impacting users across 150+ countries.

    You'll enjoy these benefits;
  • Professional growth and remote collaboration with a global team.
  • Performance bonuses.
  • Annual paid leaves.
  • Experience work-life balance.
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